Internet Faxing
According to recent surveys of large corporations, a very big percentage
of both their domestic and international long distance bills were for
faxing. It seems that more and more people are relying on fax for inter
office and customer correspondence. This is a lot of extra expense.
Now, the Internet is the perfect way to send faxes becasue they don't
have to be sent in "real time" as a phone call does. It's usually not a
problem if it takes a few seconds longer to transmit so long as it gets
there in a reasonably short time and is error free.
In the past year and a half, several vendors have produced and are
selling Internet Fax delivery serivces. There are several different
flavours of this
idea.
Internet Faxing Software
There are companies that offer software only solutions that allow you to
fax directly from your computer to any fax machine. These require that
you sign up with fax service provider. Using this software makes faxing
as easy as printing. These services are good for companies that primarily
send outgoing faxes from their computers.
The advantages of using this method are that faxing becomes considerbly
cheaper because you are not making long distance connections over the phone
lines, no hardware is required, you get faster transmission, you can send
many faxes at once, no dedicated fax lines are needed, and a web interface
is available if you wish to add fax-on-demand capability to a website.
The disadvantages are documents must be sent from your computer. With
these services, there is no support for fax-to-IP gateways. This
software requires Win95 or Windows NT, and there are no cross-platform
clients yet.
Fax to Internet Gateways (Hardware
Products)
If your company needs to send physical documents you will need hardware
will trick your fax machine into accepting the Internet as if it were a fax
machine. Some companies offer fax-to-IP Internet gateway products which
are hardware based routers that emulate a fax machines. With these,
faxing is done in the regular way using the fax machine, but the process is
interrupted by the gateway device which then dials the destination fax
machine and sends the fax.
You can build your own Internet fax gateway. All the need materials exist.
Fax to Internet Gateways (Service
Providers)
If your business does not fax a lot and cannot justify the purchase of a
hardware based gateway, there are companies which now offer gateway
services that you can access through your local telephone network. These
services are good if you are doing a lot of international faxing. With
these, you call a toll-free number, and a voice prompt answers, you enter
the destination phone number and PIN, then you press the SEND key on your
fax machine. The fax is then captured on the carrier's server and
transmitted via FTP to a distant node, and then sent to the destination
from the other end.
This service is good if you don't send a lot of faxes, but would still
like to take advantage of the savings of using Internet delivery. It is
also good if you do a lot of international fax calls.
The disadvantages are that you won't save much on either domestic
faxing, or faxing to countries where the Internet infrastructure is less
well developed.
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